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Cathy, Mark - Chick-Fil-A {Hospitality Training for Second Mile Service} | January 22, 2015

Cathy, Mark - Chick-Fil-A {Hospitality Training for Second Mile Service} | January 22, 2015

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Length: 00:17:08
Added: 2015-01-22
Plays: 50616
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Summary

Mark Cathy, Senior Consultant in Hospitality and Service Design at Chick-fil-A, shared about some of the business principles that Chick-Fil-A incorporates, including "Second Mile Service," which has a Scriptural basis. The conversation took place in advance of his presentation of "Hospitality Training for Second Mile Service" at Frazer UMC in Montgomery on Wed., January 28, sponsored by Frazer and Auburn Montgomery Outreach. Learn more about the event at www.frazerumc.org/events.